Privacy Policies

We know that the privacy of your personal information is important to you. We respect your privacy and are committed to maintaining the confidentiality and security of any personal data which we receive from you and retain on your behalf.

We are committed to responsible data management and comply with applicable data protection legislation. We apply industry best practices to protect the security of the data stored on our systems. We will collect, store and use your personal information only to support and enhance your relationship with us. We will not sell your personal information to anyone. We will not disclose your personal information to anyone outside the Jaze Networks organisation, except as necessary to our trusted partners and suppliers to enable our to provide services to you.

You can browse the non-interactive parts of our website without giving us any personal information, although automated information is conveyed about your computer or mobile device and the pages on our site you visit. If you don't agree with our Privacy Policy, you should not create an account or use our interactive services.

You may contact us directly if you have any questions or concerns about the privacy of data you give us.

We may collect information from you via this website or by e-mail, telephone, live chat sessions, or alternate electronic or paper communication.

Refund Policy

We offer refund and/or exchange within the first 5 days of your purchase, if 5 days have passed since your purchase, you will not be offered a refund and/or exchange of any kind.

Eligibility for Refunds and Exchanges

Your item must be unused and in the same condition that you received it.
The item must be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Only regular priced items may be refunded, sale items cannot be refunded.
Refund Timeline will be 5 Days.
If the item in question was marked as a gift when purchased and shipped directly to you, you will receive a gift credit for the value of your return.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at admin@broadnet.in and send your item to: Broadnet Internet Services, 1093, Fire Station Road, TNHB, Avadi. Chennai - 54

Exempt Goods

The following are exempt from refunds:

Gift cards
Some health and personal care items

Partial refunds are granted (if applicable)

Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you have not received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted.
If you have done all of this and you still have not received your refund yet, please contact us at (Email - admin@broadnet.in or call us @ 8681888111 )